Helix
Ashu Dubey has a diverse background in technology and product management. Ashu is currently the Co-founder and CEO of Helix, a company that helps Web3 protocols decentralize their customer support. Prior to this role, Ashu was an Advisor at Settl. In terms of their experience at LinkedIn, they started as a Product Manager - Growth and later became a Senior Product Manager and Principal Product Manager. Before LinkedIn, Ashu served as the CTO and co-founder at 12 Labs, where they worked on developing two mobile applications and led a team of developers. Ashu also has experience as a Product Manager at FindLight and as a Product Management Intern at Juniper Networks. Ashu'searly experience includes roles as a Senior Software Developer and Software Developer at Amdocs. Overall, Ashu has a strong background in technology, product management, and entrepreneurship.
Ashu Dubey completed a Master of Business Administration (MBA) in Entrepreneurship/Entrepreneurial Studies from UCLA Anderson School of Management between 2012 and 2014. Prior to that, they obtained a Bachelor of Technology in Electronics Engineering from the Indian Institute of Technology (Indian School of Mines), Dhanbad. In terms of additional certifications, Ashu Dubey obtained a certification in SEO Foundations from LinkedIn in May 2019.
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Helix
Accurate AI Support You Can Trust : Scale customer support with best-in-class AI solution and human expertise. Accurate answers and seamless integration with a variety of tools for a unified, cross-platform user experience.Helix offers a top-notch support solution for Discord, Telegram, and Twitter communities.Advanced AI: Learns fromdocuments, wikis, and chats for accurate responses; compatible with Discord and websites.Community Engagement: Incentivizes experts to address support tickets, enhancing engagement and efficiency.Unified Ticketing: Centralizes support ticket management across Discord, Telegram, websites & Emails.