Charles
Adrien Ait-Braham is an experienced professional in customer success and implementation management, currently serving as Team Lead for Implementation & Support at charles since January 2025. Previously, Adrien held the role of Head of Onboarding & Implementation at Spectrm, where responsibilities included leading onboarding teams for Fortune 1000 clients and enhancing customer experiences through process optimization and training. Experience also encompasses positions such as Senior Implementation Consultant at Spectrm, Onboarding Specialist and Customer Success Manager at Styla, and Customer Success Manager at Buying Show GmbH. Adrien began a career in business development at Nosto and held a partner management role at Helpling. Adrien holds a Master's degree in International Economics and Globalisation and a Bachelor's degree in Economics from the University of Paris I: Panthéon-Sorbonne.
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Charles
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Charles develops software that helps companies integrate their existing e-commerce and chatbot tools into one interface.