Diego Boschi is a seasoned expert in B2B SaaS and Martech operations, currently serving as a Customer Success & Operations Advisor at Charles since November 2025, where the focus is on enhancing customer value through omnichannel marketing strategies. Additionally, Diego holds the position of Instructor at WhatsApp Business School and previously worked as Operations & Customer Success Manager at LIFEDATA, leading enterprise implementations for notable clients. Diego's extensive background includes serving as Operations Director at Splio Italy, where a successful customer success team was established, co-founding modomodo, and holding various roles at SAP and Hyperion Solutions that involved project management and client implementation. Diego's academic foundation is in Electronic Engineering from Politecnico di Milano.
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