Dana Mendia is an experienced operations associate currently working at Alma since July 2023. Previous roles include sales and returns associate at The TJX Companies, Inc., and customer experience fellow at KindWork, where Dana excelled in a competitive fellowship and acquired certifications in HIPAA Compliance and Zendesk Omnichannel. Dana's background also encompasses leadership as a group leader at The Greater Ridgewood Youth Council, managing educational activities for children, and customer service positions at Casella Coffee Shop and Hollister Co., consistently delivering exceptional service and personalized recommendations. Dana holds a Bachelor of Science in Health/Health Care Administration from St. Francis College, complementing an Associate of Arts in Liberal Studies from the same institution.
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