Sam Poe is a skilled customer experience professional with a diverse background in both customer service and facilities management. Currently serving as a CX Specialist at Alma since February 2023, Sam previously held roles at SimpleHealth as a Patient Experience Specialist and at Associa as a Facilities Manager, showcasing a strong commitment to enhancing customer interactions and operational efficiency. Additional experience includes positions at 6Connex as a Webcast Support Coordinator and at the Actuarial Benefits & Design Company as a Front Office Executive. Sam began a career in customer service as a Dog Attendant at PETS @ PLAY and holds a Bachelor's degree in Marketing from Virginia Commonwealth University.
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