Kirsten Kievid is an accomplished professional with extensive experience in customer service management and operational excellence. Currently serving as the Director of Customer Service BNL & DACH at HelloFresh since October 2015, Kirsten previously held the position of Associate Director Customer Care for Benelux, overseeing a bilingual team of up to 100 employees. Kirsten's expertise includes managing CRM software rollouts, implementing new customer experience channels, and developing performance frameworks. Prior roles include Manager of Klantenservice at Qurrent, Social Entrepreneur at We Beat The Mountain, Junior Consultant at Stichting Duurzaam Nederland, Project Manager for The Partnership Verkiezing with The Punchy Pack, Monitoring & Evaluation Assistant for the UN World Food Programme, and a consultant for a research project in Brazil. Kirsten holds a Master’s degree in European Politics and Administration and a Bachelor’s degree in European Studies from Maastricht University.
This person is not in any teams
This person is not in any offices