Milena Malesevic

Milena Malesevic has a diverse work experience spanning from 2019 to 2022. Milena started their career as a Finance Department Specialist at Suntech Solutions doo in December 2019, where they worked until March 2021. At Advanzia Bank S.A., they served as a Fraud Investigator from March 2021 to October 2021, interacting with German clients and ensuring transaction safety. Milena then joined Callosseum Contact Centre in October 2021 as a Team Lead Manager, providing guidance to tech support agents and monitoring team statistics. Currently, they are employed as a Customer Service Specialist at heloo, where they resolve client complaints through phone and email communication. Milena's work experience demonstrates their proficiency in customer service, fraud investigation, and team leadership.

Milena Malesevic attended Singidunum University from 2017 to 2021, where they pursued a degree in Human Resources and Hotel Management with a focus on Tourism and Hotel Management.