Charles Washington

Charles Washington is a seasoned technical support engineer currently serving as a Senior Technical Support Engineer at Help at Home since October 2023. Prior experience includes roles as a CSC Asset Manager/Tier 2 Admin at the U.S. Commodity Futures Trading Commission and a Tier 1 HIT Analyst at Advocate Health Care. Washington has a solid foundation in customer care from earlier positions at ShopperTrak, Intuit, and AT&T, where expertise in client support and technical assistance was developed. Additionally, Washington owned and designed for Urban Knowledge Tees, a brand celebrating artistry and creativity. Education is represented by a Bachelor of Business Administration degree from Robert Morris University - Illinois, earned in 2006.