Help Lightning
Rachel brings with her over 25 years of experience in the areas of Customer Success, Engagement Manager, Project Management, and Operations Management. She has a proven track record and extensive experience in the software management arena. Her experience ranges from establishing Project Management offices, managing large, intensive clients and running company Operations. She received her undergraduate degree in Math/Business/Computer Science from Samford University and holds both a Project Management Professional (PMP) and Certified Scrum Master (CSM) certification.
Help Lightning
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Their patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.