Alicia Rivas

Alicia Rivas is an experienced Engineering Manager and Staff Mobile Engineer at Help Scout since January 2020, where responsibilities include leading a team, shaping the technical roadmap, participating in recruitment, and collaborating with product management and design. Prior to this role, Alicia served as Tech Lead and Senior Android Engineer at Trov Inc. from June 2015 to January 2020, managing a team of Android developers. Earlier experience includes roles as a Senior Android Developer at Jobandtalent, Lead Android Developer at Genexies, Mobile Developer at Quadram Quality Services, and an Android Developer Intern at Everis. Alicia holds a degree in Technical Engineering in Management Computer Science from Universidad Carlos III de Madrid, earned in 2011, and previously coordinated a computer lab at the same university.