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Riana Upton

Senior Product Marketing Manager at Help Scout

Riana Upton is the current Senior Product Marketing Manager at Help Scout. Riana has also worked at Hopin, as well as Gainsight and Facilities Management eXpress, LLC. Riana is in charge of messaging and positioning, product launch campaigns, enablement, market research, and ongoing support to stay atop of market trends.

Riana Upton is a Bachelor of Science in Strategic Communications/Journalism from Ohio University.

Riana Upton reports to Nick Francis, Co-Founder & CEO. Some of their coworkers include Jorge Selva - Director of Growth Marketing, Latoya Lyn - Chief People Officer, and Jared McDaniel - Director, Product Design & Co-Founder.


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