Ryan C Brown is a product leader with a decade of experience driving innovation and growth primarily in the coffee industry and digital products. They began their career as the Director of Coffee at Ritual Coffee Roasters, where they developed a roasting program and supplier relations, before becoming a Coffee Buyer at Stumptown Coffee Roasters. Over the years, Ryan held various leadership roles, including Founder and CEO of Cactus, and Principal Product Manager at Drip. Currently, they serve as the Lead Product Manager for AI at Help Scout, focusing on creating generative AI tools to enhance customer support efficiency. Ryan holds degrees in English Literature from both San Francisco State University and Southern Oregon University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices