Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way.

Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.

Internet

Software

Help Scout

Help Scout's headquarters in Boston, MA, United States

This department oversees engineering projects and directs engineering teams to ensure efficient development and implementation of software solutions.

Engineering Management

This department focuses on designing, coding, testing, and maintaining software applications and systems.

Software Development

The leadership team at Help Scout has a wide range of experience in many different industries. A few notable companies they have worked for include MuleSoft Inc, MarketBridge, and Midaxo. They have also held positions such as Marketing Manager, Marketing Campaign Coordinator, and Manager, Sales & Marketing Operations. In terms of education, the team is very diverse, with members holding degrees from Colgate University, University of Tennessee, Knoxville, and Wake Forest University, among others.

Leadership Team

This department provides assistance and solutions to customers regarding products and services.

Customer Support

This department oversees the management of business processes, data analytics, marketing strategies, partnerships, account management, and sales initiatives.

Business Operations

This department focuses on the development and management of product and brand design to enhance user experience and brand identity.

People (6)

Jobs (0)

Other teams

Software Development

Leadership Team

Customer Support

Business Operations

Design and Branding