Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way.

Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.

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Software

Help Scout

Nick Francis

Scott Rocher

Andrea Kayal

Leah Knobler

Sarah Brown

Kristen Bryant

Sara Cohen

Jacqueline Dellanno Lindsey

Shawna Fisher

Jared McDaniel

Alison Charles

Christopher Im

Matt Plays

Abigail Phillips

Saphiya Hindeyeh

Victor Velazquez

Denny Swindle

The leadership team at Help Scout has a wide range of experience in many different industries. A few notable companies they have worked for include MuleSoft Inc, MarketBridge, and Midaxo. They have also held positions such as Marketing Manager, Marketing Campaign Coordinator, and Manager, Sales & Marketing Operations. In terms of education, the team is very diverse, with members holding degrees from Colgate University, University of Tennessee, Knoxville, and Wake Forest University, among others.

Leadership Team

Leadership Team

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Team members