Helpshift
Harishkumar Lohar is a Senior Application Support Engineer at Altezzasys INC, providing techno-functional support for Sofico Miles ERP in the automotive leasing sector since January 2025. Currently also a Technical Support Specialist II at Helpshift and a Software Support Engineer II at HCL Technologies, both roles emphasizing German-speaking support. Prior experience includes positions as a Software Tester at SQS Group and a Software Support Analyst at AXA, with earlier experience as a Production Engineer at Divgi Metalware Pvt. Ltd. Harishkumar holds two Bachelor's degrees in Mechanical Engineering from Savitribai Phule Pune University and GS MOZE COE Pune obtained between 2007 and 2012.
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.