Helpshift
Samantha Pang, VP of Customer Success and Growth at Helpshift, is fluent in English, Japanese, Cantonese, Mandarin, and Customer. Between this and her love for travel, she’s particularly well-suited for leading a team that supports over 400 customers globally. Sam is excited about ensuring clients aren’t just “happy” but have everything they need to fully realize long-term ROI. Before Helpshift, she spent six years at DeNA mastering the player experience and collecting a wealth of knowledge. If spare time were real, you’d find Sam on a yoga mat daydreaming about customers. Namaste.
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.