Samantha Pang

VP, Customer Success & Growth at Helpshift

Samantha Pang, VP of Customer Success and Growth at Helpshift, is fluent in English, Japanese, Cantonese, Mandarin, and Customer. Between this and her love for travel, she’s particularly well-suited for leading a team that supports over 400 customers globally. Sam is excited about ensuring clients aren’t just “happy” but have everything they need to fully realize long-term ROI. Before Helpshift, she spent six years at DeNA mastering the player experience and collecting a wealth of knowledge. If spare time were real, you’d find Sam on a yoga mat daydreaming about customers. Namaste.


  • VP, Customer Success & Growth

    Current role

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