Shella Perlas Viray

Customer Service Team Lead at Helpware

Shella Perlas Viray has a solid work experience in the customer service industry. Shella Perlas started their career in 2004 at Teleperformance Philippines as a Customer Service Representative. Shella Perlas then joined Sykes Enterprises, Incorporated as a Customer Service Representative in 2006. In 2007, they moved to TELUS International Philippines as a Technical Support representative. Shella Perlas then worked at The Minacs Group as a Customer Service Team Lead from 2011 to 2014. In 2017, they joined Helpware, where they held two positions simultaneously: Customer Service Team Lead and Talent Acquisition Specialist. Their work at Helpware is ongoing.

Shella Perlas Viray completed their Bachelor of Science in Business Administration with a focus on Commerce at the Lyceum of the Philippines - Intramuros, Manila from 1997 to 2001.

Links

Previous companies

Teleperformance logo

Timeline

  • Customer Service Team Lead

    June, 2017 - present

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