Assia BERKANI

Assia BERKANI has held a variety of roles in the marketing and customer service industry since 2009. Assia began their career in 2009 as an Assistant Project Marketing at Orphan Europe. In 2010 they moved to La Palette d'Or as an Assistant Marketing & Communication. In 2011 they took on the role of Project Coordinator at Canon France. In 2012 they joined AGM-ARBREVERT as a Chargée Webmarketing, where they were responsible for developing partnerships with bloggers and deploying the company's digital strategy. From 2015 to 2016, they worked at Rue Du Commerce as a Customer Care & E-Reputation. From 2016 to 2017, they worked at OuiCar as a Chargée de Satisfaction et Fidélisation Client E-commerce. Finally, they have been working at hemea since 2017 in the roles of Head of Customer Success Manager and Customer Care & Suivi de projets.

Assia BERKANI's education history includes a BTS Commerce International from Ecole Nationale de Commerce (2008-2010), a Marketing et gestion des entreprises (création entreprise) from IDRAC Business school (2010-2012), an MBA Sciences du Management des affaires - IAE Limoges from Université de Limoges (2012-2013), and an E-commerce from ESCEN Ecole Supérieure de Commerce et d'Economie Numérique (2012-2013).