Isabelle Gröndahl

Isabelle Gröndahl has a diverse work experience spanning various industries. Isabelle currently works at Hemfrid as a Business Unit Manager for B2B & Gardening, a role they started in 2023. Prior to this, they worked at Hemfrid as a Product Owner Growth from 2022 to 2023.

Before joining Hemfrid, Isabelle worked at AniCura, where they held multiple roles. From 2019 to 2022, they served as a Product Owner Group Customer Experience, focusing on improving customer experience across 400 clinics in 13 different markets. Isabelle was responsible for online booking, Net Promoter Score setup, and the digital CX self-assessment tool.

From 2016 to 2019, Isabelle worked as a Group Marketing Manager at AniCura. Isabelle also served as an Executive Assistant from 2012 to 2015, supporting the CEO and management team in daily and strategic work, leading projects, and participating in board and management meetings.

Isabelle's earliest work experience was as a Figure Skating Coach at IFK Lidingö Konståkningsklubb from 2003 to 2012. In this role, they coached skaters of all ages, organized competitions, and completed several educations held by the Figure Skating Association.

Isabelle also gained experience at SEB through various roles. In 2011, they worked as a Credit Analyst in the Trading Strategy department, where they independently planned and executed the production of the annual "SEB Credit Guide". Isabelle had a similar role as a Credit Analyst in 2010. Additionally, they worked as a Customer Service Associate from 2009 to 2010, assisting customers with transactions and providing advice. In 2008, they briefly worked as a Client Service Manager at Global Transaction Services, managing sub-custody accounts for international institutions.

Overall, Isabelle's work experience demonstrates their expertise in marketing, customer experience, project management, and team support, as well as their passion for figure skating.

Isabelle Gröndahl attended the Stockholm School of Economics from 2007 to 2012, where they pursued a Master of Science (MSc) degree in Business and Economics, specializing in Business Management. During their time at Stockholm School of Economics, they also participated in a Master Exchange Program at HEC Paris in 2011, focusing on Business and Economics. Prior to their Master's program, Isabelle obtained a Bachelor of Science (BSc) degree from Stockholm School of Economics from 2007 to 2010, specializing in Business and Economics, with a focus on Accounting and Financial Management.