Susan Craft

Susan Craft currently serves as Vice President of Population Health Management at Henry Ford Health, overseeing inpatient case management departments and leading initiatives to enhance care transitions and patient outcomes. With extensive experience in care coordination and quality improvement, Craft has achieved significant milestones including a 20% reduction in readmissions and the development of collaborative teams that increased revenue. Formerly a Unit Director for the Medical Intensive Care Unit and Case Manager at William Beaumont Hospital, Craft possesses a strong administrative background in critical care settings. Academic qualifications include a Master's Degree in Health Care Administration from Central Michigan University and a Bachelor's Degree in Nursing from Mercy College of Detroit.