Kristiana Croft

Kristiana Croft is an experienced customer service professional with a diverse background in management and operations. Currently serving as a Tier 2 Customer Service Representative at Henry Meds since April 2023, Kristiana previously held several roles at Freightera, including Carrier Operations Team Manager, where leadership of a distributed team and involvement in company planning were key responsibilities. Additional experience includes developing a training program and supervising client care representatives. Prior roles at GetResponse involved progressively advancing through customer success positions, as well as managing customer inquiries in various capacities. Early career experiences include roles at Admiral Group, Shannex Incorporated, Pizza Delight, and several retail positions, demonstrating a strong foundation in customer interaction and team management. Kristiana attended the University of New Brunswick from 2005 to 2006.