Yasar Tuzel

Yasar Tuzel is a seasoned professional with extensive experience in process development and project management, currently serving as Senior Manager at Hepsiburada since March 2021, where leadership is demonstrated over a team of 10-15 individuals. Tuzel has a proven track record in identifying and implementing improvement opportunities in aftersales and customer service, collaborating with various business and tech units, and enhancing efficiencies through innovative process redesigns. Prior experience includes roles at Vestel as a Business Development Executive and Service Sales and Marketing Executive, focusing on sales performance analysis, product strategy development, and B2B marketing. Tuzel began the career as a Call Center Operation Executive, managing operational goals and customer experience initiatives, and also held a role as a Teaching Assistant at Sabancı University, contributing to project management and production systems courses. Educational qualifications include a Bachelor's degree in Mechatronic Engineering and a Master's degree in Industrial Engineering, both from Sabancı University.