Humberto Pereira dos Santos

Humberto Pereira dos Santos is an experienced IT support professional with a strong background in network infrastructure and technical assistance. Currently serving as a Técnico de Suporte Nível II at Hepta Tecnologia e Informática since September 2018, Humberto provides both remote and on-site support for the Advocacia Geral da União, focusing on Microsoft network infrastructure and server administration. Previous roles include positions at MANOEL FLORENCIO DIAGNÓSTICO and Rede Nordeste de Comunicação, where Humberto maintained high availability for systems, provided user training, and managed hardware and software troubleshooting. Humberto holds a degree in Análise e Desenvolvimento de Sistemas from UNOPAR and a técnico certification in Computer Science from Colegio Estadual Barão do Rio Branco.