Heraeus Covantics
Manuela Barklage currently serves as the Global Head of Customer Service at Heraeus Covantics, a position held since January 2025. Prior to this role, Manuela was the Head of Customer Service at Heraeus from May 2023 to January 2025 and the Head of Customer Service Europe at Heraeus Noblelight from April 2021 to April 2023. Manuela's journey at Heraeus began in November 2014 as a Commercial Excellence Manager focusing on Sales Support and included significant contributions to process improvement and the global rollout of the SAP Order to Cash template. Manuela's earlier experience includes a Senior Customer Service Representative role at Heraeus and a Customer Service Representative position at Platexcis, emphasizing expertise in sales order processing, logistics, and customer service.
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Heraeus Covantics
Heraeus Covantics is a technology leader specializing in the manufacturing and processing of the industry’s highest purity quartz, fused silica and other high-end materials such as ceramics and composites. With locations in Europe, USA and Asia, Heraeus Covantics manufactures semi-finished products, complex system components and custom-tailored solutions made of quartz glass, fused silica and ceramic materials for the data transmission and telecommunication industry, the production of specialty optical fibers for industrial and medical applications, semiconductor manufacturing and optical applications among others.