Manuela Barklage

Manuela Barklage currently serves as the Global Head of Customer Service at Heraeus Covantics, a position held since January 2025. Prior to this role, Manuela was the Head of Customer Service at Heraeus from May 2023 to January 2025 and the Head of Customer Service Europe at Heraeus Noblelight from April 2021 to April 2023. Manuela's journey at Heraeus began in November 2014 as a Commercial Excellence Manager focusing on Sales Support and included significant contributions to process improvement and the global rollout of the SAP Order to Cash template. Manuela's earlier experience includes a Senior Customer Service Representative role at Heraeus and a Customer Service Representative position at Platexcis, emphasizing expertise in sales order processing, logistics, and customer service.