Ines Maria Valentiner is a seasoned professional specializing in digital transformation and customer experience, currently serving as the Head of Digital Customer Experience at Heraeus since July 2021, after holding roles as Senior and Manager of Digital Customer Experience within the same organization. Prior experience includes a position as a Management Consultant for Digital Transformation at Porsche Consulting and as an Associate in Digital Transformation at PwC Deutschland, focusing on medium-sized and family-owned businesses. Ines's expertise encompasses digital strategy development, business model design, and human-centered design thinking. Ines holds a CEMS Master's in International Management from CEMS - The Global Alliance in Management Education and a Master’s in International Management from the Norwegian School of Economics, along with a Bachelor of Science in International Marketing from WU Vienna.
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