Heritage Christian Services Inc.
Kyle Lewis is an experienced professional in the IT and technical support field, with a Bachelor's degree in Information Technology from D'Youville University. Since January 2006, Kyle has owned and operated KC Computers, specializing in personal computer diagnostics, repair, and hardware troubleshooting. Kyle's career includes significant roles such as Network Operations Center Engineer at CallTower from April 2016 to January 2024, focusing on technical problem resolution and customer advocacy in a 24x7 operation. Prior experience includes Customer Support Representative at ShoreTel, where responsibilities involved handling customer inquiries and troubleshooting IP phone and network issues, and Help Desk Technician at Unisys, providing first-line technical support for Capital One.
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Heritage Christian Services Inc.
Heritage Christian Services is a human services agency in Upstate New York that works to make sure children, older adults and people with disabilities thrive.