Heather Martin

Heather Martin is an accomplished professional with extensive experience in client services and community relations. Currently serving as the Managing Director of Client Services and Sports Practice Lead at Heritage Werks since November 2017, responsibilities include maximizing customer satisfaction, facilitating communication, and delivering innovative heritage solutions. Prior roles include Account Director & Client Services Operations Lead at Heritage Werks, Experience Manager at Levy Restaurants, and Senior Director of Community Relations at Palace Sports & Entertainment, where oversight included budgeting, programming, and relationship management. Earlier career highlights include leadership roles in marketing and alumni relations at Pepperdine University, culminating in an MBA in Business Administration and a BA in Public Relations from the same institution.