Juan Carlos Gonzalez Lazcano

Juan Carlos Gonzalez Lazcano is a skilled professional with extensive experience in customer success and sales strategy, currently serving as a Customer Success Rockstar at Hero Guest since April 2023. Previously, Juan Carlos held roles such as Customer Success Specialist at Yaydoo and Co-Founder at INFLUYENTE, where responsibilities included key account management and alignment with business objectives. Experience also includes positions at Rappi, Fitco, and La Abeja Reyna, focusing on sales negotiation, business development, and client management. A background in customer service and leadership was further developed during a Cultural Representative Program at Walt Disney World. Juan Carlos holds a degree in Creation and Development of Businesses from Tecnológico de Monterrey and a Master's in Business and Marketing from La Salle BCN.