Ricarda Plümpe

Head of Customer Service at HERO Software

Ricarda Plümpe's work experience includes various roles in different organizations. In 2015, they worked as a Werkstudent and Praktikantin in Corporate Finance at Deloitte Deutschland. From 2016 to 2017, they served as a Studentische Mitarbeiterin at Institut für Unternehmensführung und Organisation. In 2017, they worked as a Praktikantin in Market Intelligence/Konzernstrategie at Deutsche Bahn. From 2017 to 2018, they had roles as a Gründerpraktikantin and Werkstudentin in Marketing & Business Development at treefin GmbH. In 2019, they worked as a Data Scientist Market Pricing & Strategy at VHV Versicherungen. Since 2019, they have been with HERO Software, where they have held multiple roles such as Product Owner, Member Of The Management Board, Lead Product Owner, and currently Head of Customer Service.

Ricarda Plümpe completed their Abitur at Kurt-Schwitters-Gymnasium in an unspecified year prior to 2012. Ricarda then attended Leibniz Universität Hannover from 2012 to 2016, earning a Bachelor of Science degree in Economics & Management. In 2014, they also spent a year studying Business Administration at California State Polytechnic University-Pomona. Afterward, they pursued a Master's degree in International Management at Leibniz Universität Hannover from 2016 to 2019.

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