Laurel P.

Laurel P. is an accomplished professional with extensive experience in patient services and operational leadership within the biopharma and healthcare sectors. Currently serving as the Director of Patient Services at Herspiegel, Laurel P. partners with biopharma teams to enhance patient experiences through strategic insights and program design. Prior to this role, Laurel P. was a Manager of Claims Monitoring Operations at Waystar, contributing to the development of innovative claims solutions, and held various positions at PharmaCord, including Associate Director of Client Solutions and Patient Services Program Manager, with demonstrated success in mentoring, team development, and process improvement. Laurel P. began a career at Waystar (formerly Navicure and ZirMed) as a Technical Support Research Team Lead, achieving multiple promotions during tenure. Laurel P. holds an MBA from Bellarmine University and a BA in Digital Arts with minors in Communication and Art History from the same institution.