Jennifer Flowers

Manager, Damage Resource - NA BD Operations at Hertz Australia

Jennifer Flowers has extensive experience in management and operations, primarily with The Hertz Corporation since December 2013, where Jennifer has held several key roles including Mgr Special Project - NA Damage Ops and Mgr Customer Experience. Jennifer is recognized for driving large revenue-generating and cost-saving projects that enhance customer satisfaction and has demonstrated expertise in NPS data reporting for Gold member segments. Previous roles include Market Director, City Operations Manager, and Branch Manager, consistently achieving revenue growth and exceptional customer service metrics. Early career experiences include positions in the hospitality, retail, and sports marketing sectors, complemented by an MBA in Business Management and Marketing and a Bachelor of Science in Sport Management from Florida Gulf Coast University.

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