Anna-Lena D.

Anna-Lena D. has a diverse work experience spanning multiple industries. Anna-Lena started their career as an Administrative Assistant at Folkets Hus och Park in 1987. Anna-Lena then worked as an Aupair/Babysitter for private families from 1988 to 1990. In 1991, they held two roles simultaneously; they worked as an English Teacher at Tjänstemännens Bildningsverksamhet (TBV) and as a Tour Guide at Apollo Travel Group. From 1994 to 1996, they worked as a Waitress/Cashier at Village Taverna. In 1997, they became a Front Desk Receptionist at Kos Hotel - Apartments. Anna-Lena then transitioned to become a Salesperson at Carrefour Marinopoulos in 2004. In 2010, Anna-Lena joined Hertz Sverige as a Team Leader, where they were responsible for daily operations, staff training, and customer service. Anna-Lena held this position until 2018 when they became a Longterm Coordinator, focusing on product development and pricing implementation. In their most recent role at Hertz Sverige, starting in 2019, they work as a Business Support Coordinator, handling corporate and billing agreements, assisting rental offices with public procurement, providing statistics to salespeople and corporate clients, and solving customer inquiries via phone and email.

Anna-Lena D. started their education journey in 1984 at Nolaskolan in Örnsköldsvik, where they pursued a 3-year program in economics. In 1990, they attended KomVux in Örnsköldsvik and completed a vocational training program in home care, focusing on domestic assistance. The following year, they studied at Apollo Travel Group and obtained knowledge in tour guiding. In 2004, Anna-Lena enrolled in Carrefour Marinopoulos and undertook a course in sales techniques and customer psychology, which they finished in 2010. Additionally, during that time, they joined Hertz First Rent A Car AB, where they learned about customer psychology, insurance claims, and case handling. Currently, they remain engaged in their studies at Hertz First Rent A Car AB.