Aaron Ellis is an experienced professional in customer success and project management, with a robust background in web development and e-commerce consulting. Beginning a freelance career in project management from 2011 to 2016, Aaron effectively bridged client needs with technological solutions while utilizing HTML, CSS, JavaScript, Photoshop, Dreamweaver, and WordPress. Transitioning to Feedvisor from July 2016 to May 2018, Aaron served as Technical Account Manager and later as Senior Technical Account Manager, focusing on enterprise client onboarding, performance improvement, and public representation of the company. From May 2019 to April 2023, Aaron held the position of Lead Consultant - Senior Customer Success Manager at Syte, where e-commerce consultation and engagement with executive teams were key responsibilities. Currently, as Director of Customer Success at Hexa, Aaron mentors and manages a team, drives key performance indicators, and fosters cross-departmental collaboration for customer retention and growth. Aaron holds a degree in Computer Programming from Humber College, earned between 2009 and 2011.
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