John Lissimore

Call Center Operations Manager

John Lissimore is an experienced professional in call center operations and management with a career spanning over three decades. Currently serving as the Call Center Operations Manager at Hexaware Technologies, John leads a 24/7 contact center team focused on supporting diabetes health management through on-body insulin delivery devices. Previous roles include Call Center Manager at TSYS, where John oversaw customer care teams for major banks and successfully managed platform transitions, and Senior Operations Manager at TTEC, directing a call center supporting MED-D calls for CVS. Further experience includes leadership positions at SPH Analytics and Southeastrans, Inc., enhancing operational efficiency and customer service in various sectors, including healthcare and telecommunications. John's extensive background also encompasses technical support management at Worldpay and Verizon Wireless, as well as retail management at Electronics Boutique. John holds educational qualifications from Georgia Institute of Technology and Georgia State University.

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