Neha Agrawal

Neha Agrawal is a Quality Analyst at Hexaware Technologies, where they focus on monitoring communications, training, and generating quality reports to enhance overall contact center efficiency. They previously held roles in business development, human resources, and sales and marketing across several organizations, including Bigsources.in, My Captain, and Vedansh Technologies. Neha also gained experience as a Quality Analyst and Subject Matter Expert at TaskUs, where they performed audits and guided new hires. They earned a Master of Business Administration in Mass Communication from the School of Economics, DAVV, from 2019 to 2021.