Armani Day Uyod

Armani Day Uyod is an experienced customer service professional with a background in various roles across multiple companies. Currently serving as a Customer Service Representative at Hamilton Fraser since October 2021, Armani handles inbound calls, emails, and live-chat inquiries while processing data accurately and providing essential information to landlords, agents, and tenants regarding deposit laws and procedures. Previous experience includes working at David Lloyd Leisure as a Member Services Representative, where Armani managed membership queries and sales calls. At Ocado Group, as a Social Media Advisor and Contact Center Agent, Armani excelled in customer relationship management and training colleagues on technology, while also delivering exceptional customer service. Armani's earlier roles include Sales Supervisor at Clarks, where leadership and performance monitoring were key, and hospitality positions at Beales Hotel and Hyatt Regency London – The Churchill. Armani holds a Master's degree in International Business Management and a Bachelor's degree in Tourism and Travel Services Management from the University of Hertfordshire.