Kaitlyn Martin

Kaitlyn Martin is an experienced professional in business operations and customer success, currently serving as a Sr. Business Operations Support Associate - Training Lead at HH Global since January 2019. In this role, Kaitlyn leads employee training on procurement software, collaborates with account teams on project alignment, and manages training timelines using Jira. Previously, Kaitlyn worked at Yelp as a Customer Success Manager II, where success was achieved in client relationship management and campaign consultation, and as an Account Executive, overseeing advertising campaigns across the US and Canada. Additional experience includes roles in media strategy, event management, marketing, and public relations, complemented by a Bachelor's Degree in Advertising from the University of Illinois Urbana-Champaign.