Wilma Bruckner-Herradi

Operations & Customer Care Associate at hi.health

As part of the Concierge Team, Wilma tracks the needs and expectations of the users and is responsible for continuously optimizing the communication on this basis, re-sharpening user profiles and adapting the services to customer needs in the best possible way. She ensures smooth submission processes, provides individual support and assists the concierge team leader in organizational matters. Wilma has a degree in translation studies and lived in Paris for several years.

Timeline

  • Operations & Customer Care Associate

    Current role