Hi Marley
Jake Norton possesses extensive experience in technical support and troubleshooting, currently serving as a Technical Support Specialist at Hi Marley since July 2022. Previously, Jake held the position of Technical Support Engineer at Fuze, where responsibilities included direct client communication to resolve technical issues and conducting live training sessions for customer education. Prior roles include ADS Provisioning Analyst at Granite Telecommunications, where project management and technical troubleshooting were key duties, and an Application Development Intern at LeaderJam. Jake's early career included roles at the Boys and Girls Club and Boys and Girls Clubs of America. Jake earned a Bachelor of Business Administration with a focus on Management Information Systems from Suffolk University in 2018.
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Hi Marley
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Hi Marley is the intelligent communication platform for the insurance industry. Built by people who know and love insurance, the platform enables hassle-free texting across the entire ecosystem, empowering insurance professionals and delighting policyholders. Hi Marley’s industry leading analytics deliver novel insights that fuel continuous improvement. The solution is built for the enterprise - fast to deploy, easy to use and seamlessly integrates with other core systems. Hi Marley is empowering the world’s leading insurance carriers to reinvent the customer and employee experience.