Pranhita Sharma

Customer Experience Team Leader at Hibob

Pranhita Sharma is a highly experienced professional who has worked in customer service, sales analysis, and technical support roles at companies like Dell, Stan., and HiBob. With a Master of Technology degree in Computer Science from Lovely Professional University, Pranhita has a strong analytical ability and expertise in providing top-notch service to customers. From managing returns and deductions to analyzing customer data and implementing real-time KPIs, Pranhita has consistently demonstrated a commitment to excellence in all aspects of customer experience and support.

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Timeline

  • Customer Experience Team Leader

    January 1, 2024 - present

  • Customer Experience Squad Lead

    January, 2023

  • Senior Customer Experience Specialist

    July, 2021