Pranhita Sharma is a highly experienced professional who has worked in customer service, sales analysis, and technical support roles at companies like Dell, Stan., and HiBob. With a Master of Technology degree in Computer Science from Lovely Professional University, Pranhita has a strong analytical ability and expertise in providing top-notch service to customers. From managing returns and deductions to analyzing customer data and implementing real-time KPIs, Pranhita has consistently demonstrated a commitment to excellence in all aspects of customer experience and support.
January 1, 2024 - present
January, 2023
July, 2021
Customer Experience Team Leader at Schneider National
Customer Experience Team Leader at Cox Automotive Europe
Customer Experience Team Leader at Creditas
Customer Experience Team Leader at Schneider National
Customer Experience Team Leader First Contact Complex at NHBC