Nahomie Barosy

Customer Experience Manager at HiConversion

Nahomie Barosy has a diverse work experience spanning over several years. Nahomie is currently employed as a Customer Success Manager at EasyVista since June 2022.

Prior to their current role, Nahomie worked at HiConversion from 2018 to 2022. Nahomie started as a Customer Experience Manager in July 2018 and was later promoted to Senior Customer Experience Manager in March 2019.

From 2007 to 2017, Nahomie worked at BeQuick Software, Inc., where they held various roles. Nahomie started as a Senior Account Manager in July 2007, focusing on account management and development. Later, they transitioned into the role of Client Relations Manager in June 2015, where they discovered clients' needs and collaborated with internal teams to implement appropriate solutions. Nahomie also served as a Quality Assurance Engineer from August 2012 to September 2017.

From 2002 to 2007, Nahomie worked as a Customer Relations Manager at Cleartel Communications. In this role, they managed major account representatives and maintained strong relationships with clients.

Prior to that, they worked as a Collections Supervisor at InfoHighway Communications from August 2001 to October 2002. In this role, they processed credits and adjustments to customer accounts and trained new employees in customer service and collections.

Nahomie started their career in 1999 at Bluestone Capital / Trade.Com as a Trading Services professional. Nahomie managed general client inquiries, opened new accounts, and provided information on the financial market.

Overall, Nahomie Barosy brings a wealth of experience in customer success management, customer experience, client relations, account management, quality assurance, and collections to their current role.

Nahomie Barosy attended LaGuardia Community College from 1990 to 1993, where they achieved an Associate's degree in Nursing. Following this, they pursued further education at Palm Beach State College from 2007 to 2010, earning a Bachelor's degree in Business Administration. In December 2021, Nahomie obtained a certification in Project Management Simplified from LinkedIn.

Links

Timeline

  • Customer Experience Manager

    July, 2018 - present

  • Senior Customer Experience Manager

    March, 2019