Gia Zamudio currently serves as a Customer Service Advocate at HID, providing support to various sales and production teams while processing customer information through CRM and eBS Oracle systems. Previous experience includes an Order Management Analyst role at the United States Gold Bureau, where sales orders were processed and validated in NetSuite, and an R&D Business Operations Coordinator position at Equillium, Inc., involving system transitions and contract management. Additional roles at Principia Biopharma and Boston Scientific focused on contract reconciliation and global billing operations, and earlier positions at Thoratec and CORMATRIX CARDIOVASCULAR emphasized customer service within the medical device sector. Gia Zamudio holds a Medical Assistant certificate and has pursued further education through UCSC Silicon Valley Extension and Harvard Online.