Joshua Wilson

Joshua Wilson has a diverse work experience in the technical support field. Joshua started their career at The Home Depot, working their way up to become a Paint Department Supervisor. Joshua then transitioned to Apple, Inc., where they held various roles, including providing support for Apple's premium customers and specializing in integrating iOS into enterprise networks. Wilson also worked at MobileIron, where they served as a Principal Support Engineer and later as a Senior Technical Support Engineer, specializing in ActiveSync, Microsoft Exchange Servers, and other related technologies. At Atlassian, they worked as a Senior Enterprise Support Engineer, focusing on Jira integration and security. Currently, Wilson is a Lead Technical Support Engineer at HID, specializing in authentication and credential management.

Joshua Wilson graduated from Baylor University with a Bachelor of Arts (B.A.) degree in Political Science. Joshua also holds several certifications, including MobileIron Certified Administrator, MobileIron Sentry Security Specialist, and Mobile Device Management Bootcamp. Joshua is also an Apple Certified Support Professional (10.7) and an Apple Certified Systems Administrator (10.6).