Sudan Johnson

Sudan Johnson is an experienced professional currently serving as the Director of Customer Care at HID Global since April 2020, where responsibilities include overseeing customer support operations across North, Central, and South America, defining KPIs, and enhancing customer service delivery. Sudan also works as a Licensed Realtor with Austin Market Realty since March 2017. Prior experience includes a role as Senior Area Manager at Apple from October 2008 to April 2020, leading Channel Support operations across multiple regions and spearheading process improvement initiatives, along with previous positions as Area Manager and Manager. Sudan's educational background includes a degree from the International Academy of Design and Technology-Tampa from 2000 to 2002.