Riley Qualls

Riley Qualls is a seasoned professional in customer success and digital marketing with significant experience in building relationships and driving results for small businesses. Currently serving as a Customer Success Manager at High Level Marketing, Riley has successfully maintained relationships with over 100 clients while consistently surpassing monthly upsell revenue goals. Prior roles include Manager of Operations/Customer Success at TETRA HEARING™, where contributions led to a 10% growth in inbound sales, and Director of the Wilderness Trips Program at Skylake Yosemite Camp, overseeing multiple outdoor programs. Riley's background also encompasses internships in marketing and admissions, providing a diverse skill set in customer engagement, operational management, and team leadership. A graduate of Freed-Hardeman University with a Bachelor’s degree in Marketing, Riley combines analytical skills with a strong commitment to client satisfaction.