Eli Miles is a senior IT service operations leader with over 20 years of experience in global organizations. Currently serving as the IT Service Desk Manager at Highline Warren since 2023, Eli previously held the position of IT Service Delivery Specialist III at Premier Bank, where they significantly reduced software vulnerabilities and successfully tested backup solutions for core banking platforms. At Intrado, Eli managed and trained staff, oversaw multiple enterprise-wide projects, and contributed to the implementation of an ITSM ticketing system. Eli earned an Associate's degree in Computer Systems Networking and Telecommunications from the Nebraska College of Business between 2000 and 2002.
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