George Hess

George Hess is a Senior Business Process Engineer at Highmark Health, a position held since May 2017. Prior experience includes roles as Senior Process Engineer and Project Manager at EDMC, where significant process improvements were made in the registrar, collections, and admissions departments, notably reducing processing time by 27%. Prior to EDMC, George worked at Ariba Inc. as a Procurement Sourcing Services Category Manager, leading sourcing teams that achieved an average cost reduction of 17% for indirect categories. Earlier career experience includes serving as Sourcing Services Project Manager at FreeMarkets Inc., where responsibilities included developing bid strategies and managing project structures for various indirect services. George holds a Bachelor’s Degree in Industrial Engineering from West Virginia University.