Erin Masula is the Experience Research & Design Manager at Highmark Health, where they drive insight-fueled innovation and contribute to actionable insights through innovative research methodologies. With nearly two decades of experience, Erin has managed end-to-end qualitative and quantitative research projects across various roles at Highmark Health, HJ Heinz, and PPG Industries, focusing on data synthesis and empowering cross-functional teams. They hold a Bachelor of Science in Decision Science from Carnegie Mellon University and are currently pursuing an MBA at Indiana University of Pennsylvania.
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