Theodore Suryapurnama is an experienced IT professional with a diverse background in technical support and systems administration. Currently serving in an IT role at Highnote since September 2021, Theodore previously held positions at Braintree as an IT Support Specialist and at Apple as a Desktop Systems Specialist and Problem Coordinator/Helpline Analyst. At Apple, responsibilities included providing technical support to a large department and coordinating resolutions for critical business issues. Earlier in Theodore's career, experience at UC Davis as a Programmer III and II involved delivering comprehensive help desk support to students, staff, and faculty across various operating systems and applications. Theodore earned a degree from the University of California, Davis between 2002 and 2010.
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