Austin White

Austin White is a seasoned technical customer support professional currently serving as a Senior Technical Customer Support Manager at Highspot since August 2022. Prior experience includes roles as a Business Consultant and Manager of Customer Support at Adobe from January 2019 to July 2022, where responsibilities encompassed onboarding and managing a team of Technical Support Engineers, owning the Bizible Support program, and maintaining a 95%+ Customer Satisfaction rating through acquisitions. Previous positions held by Austin include Manager of Customer Support at Marketo and Manager of Product Support at Bizible. Austin's career began with roles focused on sales development and account management, emphasizing the importance of customer relationships and technical support in the SaaS industry. Austin holds an Associate's degree in Communication and Media Studies from Bellevue College and a High School Diploma from Eastlake High School.